Personalised Communication in Health Care

Source: Article from Canada Life “The Art of Personalised Communication in Health Care”

Your individual traits, like your genes, lifestyle, and personal choices, affect your health experiences. An all-in-one approach that doesn’t consider these differences can often fail to meet your needs properly.

How you interact and speak with your health care professional can significantly influence the care that you receive. If there’s a lack of clear communication, it can result in misunderstandings and lead to inappropriate or suboptimal treatments. That’s why knowing how to effectively communicate with your health care provider is a key part of personalising your health care.

If you have issues that you’ve had trouble discussing with your doctor, nurse practitioner, pharmacist, or other people in your circle of care, try these strategies at your next appointment:

Be Prepared

Before any appointments, make a list of all the symptoms, concerns, and questions you have. A clear list can keep your conversation focused and ensure all your concerns are addressed. If you get stuck while making your list of questions, consider including some of the following:

• Can you explain my health problem to me in simple terms?
• What are the different ways we can tackle my health issue, and which ones do you suggest?
• Are there any side effects that could come with the medication or treatment?
• What changes can I make in my usual habits or activities to better my health?
• Do I need to schedule a follow-up visit, and if so, when?
• How can I connect with you if I have more questions?

Speak Up

Remember, it’s your health at stake. If you’re unsure or uncomfortable about anything, ask your provider. They are there to help you. Never shy away from asking questions or voicing your opinions.

If you feel nervous, writing your thoughts down first can help put those words clearer in our mind and make them easier to say. Other people in your community, whether they’re close friends, relatives, social workers, or medical interpreters, can join you during your appointment and help you to voice your thoughts and concerns.

Be Honest

It’s important to provide a complete and truthful medical history to your health care provider. This can include information about your diet, physical activity, medication use, and family history. An open and thorough discussion about your health can help to create treatment plans that are tailored to your unique needs.

Stay tuned in the coming months to learn more about other ways to personalise your health care experiences.